For pricing and order requests, the fastest path is submitting an RFQ — it routes directly to an account manager. For everything else, reach out below and expect a reply within one business day.
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Sales & Quotes
RFQs, pricing, and trade account applications.
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Response Time
Under 4 Hours
On business days, for quote and account questions.
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Order Support
Mon–Fri, 7AM–6PM CT
Shipment tracking, invoices, and return authorizations.
Need something within 48 hours? Note it in your RFQ under delivery timeline — we'll confirm same-day whether it can ship rush from one of our three DCs.
Q. Existing Order
Email us with your PO or invoice number and we'll route it straight to your account manager for a status update.
Q. Not On Catalog
Submit the spec or part number with your RFQ — we source non-catalog items through our OEM network regularly.
Q. Account Status
Trade account applications are typically reviewed same-day. If it's been longer than one business day, email us your application reference.